I understand my booking includes a non-refundable deposit, 50% of the price paid per person for the event.
If I choose to cancel up to 28days before the event, I will be entitled to a refund of 50% price paid per person cancelling.
If cancelling less than 28 days before the event, 100% of booking fee is due.
If I cannot attend an event, up to 24 hours before the event, I understand I may substitute another person to take my place.
But will inform Ranger Expeditions Ltd of this substitution. Ranger Expeditions Ltd are not party to any exchange of monies between the incoming and outgoing participant. As a condition of joining, the incoming participant must agree to the event terms.
We're sorry but we cannot accept deferrals to a later event. While we sympathise with participant's individual circumstances, we cannot indemnify against injury, illness or other unfortunate situations in private life prior to the event. The bottom line is that booking fees for a given event are already heavily invested very early in the planning process (e.g. booking guides, support team, advance payments for transport where used, insurance etc) Deferrals in effect cost us twice the amount in event costs – once for the event deferred from and once again for the event deferred to, which is not sustainable.